We accept various credit and debit cards, including:

  • PayPal
  • Mastercard
  • American Express
  • Discover
  • Visa

When you make a purchase on our website, your card will be charged immediately in USD, not at the time of shipment.

If you need to request a refund, please contact us at service@cretivly.com within 24 hours of placing your order. Refunds generally take 3 to 5 business days to process and return to your account.

To ensure the security of your sensitive information, our website uses Secure Sockets Layer (SSL) technology to encrypt all forms and transactions, keeping your personal information safe and secure. We are also PCI compliant, which means we follow strict standards to protect Mastercard data and prevent fraud.

Please rest assured that we take online security seriously and have invested significant time and resources to ensure that our platform is secure. After your purchase is complete, we only see your billing information, shipping information, order details, and the last four digits of your Mastercard. Your Mastercard number is not accessible to us.

If you have any questions or concerns, please do not hesitate to contact us. Thank you for shopping with confidence!

  • Email: service@cretivly.com
  • Tel:+1 323 522 4718
  • Contact Address: 1032 Capistrano Ct,Frederick,MD,United States
  • BUSINESS HOURS:
    Monday to Saturday: 9am to 10pm (EST)
    Sunday: 10am to 5pm (EST)